Any complaints or problems with your investment should be directed to us using the contact details above.
In addition, AMP Capital is a member of Financial Services Complaints Limited, a dispute resolution scheme approved under the Financial Service Providers (Registration and Dispute Resolution) Act 2008. Under that scheme, if you have any complaints or problems with your investment, you should first try to resolve these with AMP Capital.
If your complaint cannot be resolved with us, you may direct your complaint to:
Financial Services Complaints Limited
4th Floor, 101 Lambton Quay
PO Box 5967, Wellington
Telephone: 0800 347 257 or (04) 472 3725
The scheme will not charge a fee to any complainant to investigate or resolve a complaint.
If you are not satisfied with the outcome of your complaint you can contact the Supervisor:
Manager Corporate Trusts
The New Zealand Guardian Trust Company Limited
Level 2, Dimension Data House
99-105 Customhouse Quay
PO Box 3845, Wellington 6140
Telephone: (04) 901 5406
This content has been prepared for the purpose of providing general information only, without taking account of any particular investor’s objectives, financial situation or needs. Investors should, before making any investment decisions, consider the appropriateness of the information on this website, and seek professional advice, having regard to their objectives, financial situation and needs. All information on this website is subject to change without notice.
AMP Investment Management (N.Z.) Limited (FSP37681) is the manager and issuer of the various AMP Capital Investment Funds offered through this website. Product Disclosure Statements for the funds are available and can be obtained from the Pricing and Performance page.