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Detailed below are AMP Capital Investors terms and conditions for using our website, as well as our privacy policy. Should you have any queries relating to this information, please feel free to contact us.
Terms and ConditionsThe www.ampcapital.com website ("this website") is owned by AMP Capital Investors Limited ABN 59 001 777 591 (Australian Financial Services Licence Number 232497). It is operated by AMP Capital Investors Limited and other companies that are associates of AMP Capital Investors Limited (referred to collectively as AMP Capital Investors). Your access to this website is subject to these terms and conditions, the AMP Privacy Policy Statement, notices, disclaimers and any other terms and conditions or other statements contained on this website (referred to collectively as "Terms and Conditions"). By using this website you agree to be subject to these Terms and Conditions. Restricted access This website is provided for Australian residents and residents of countries where it would not be prohibited or against local laws to provide the information in this website ("Permitted Jurisdictions"). This website is not provided to any person who is a resident of any other country. The products and services described in this website are only available to persons accessing the website from within Australia or another Permitted Jurisdiction. No investment advice provided to you This website provides general information only and does not take into account any investor's or customer's particular circumstances. Unless otherwise expressly stated to the contrary, this website is not designed for the purpose of providing personal financial or investment advice. Information provided does not take into account your particular investment objectives, financial situation or investment needs. You should assess whether the information on this website is appropriate to your particular investment objectives, financial situation and investment needs. You should do this before making an investment decision on the basis of the information on this website. You can either make this assessment yourself or seek the assistance of any adviser. Unless otherwise expressly stated to the contrary, the information on this website is not a recommendation to invest in any investments, securities or financial products offered by any member of the AMP group of companies. Products and Services Not all products and services referred to on this website are provided by the same AMP group company. Unless otherwise stated to the contrary, no AMP group company guarantees any particular rate of return, the performance of any investment or the repayment of capital from any investment. Investments are subject to investment and other risks. This could involve delays in repayment and loss of income or capital invested. Investors should consider the relevant offer document (eg. product disclosure statement or information memorandum) available from AMP Capital Investors for the relevant AMP Capital Investors product before making any decision regarding the product. Third party offers This website may contain references to other special offers or promotions by persons who are not part of the AMP group of companies. Subject to any applicable law which cannot be excluded, AMP Capital Investors makes no warranties or representations regarding the quality, accuracy, merchantability or fitness for purpose of the goods or services available from these persons. Your obtaining of goods or services from these persons is at your own risk. You indemnify each member of the AMP group of companies against all liability, loss, damage, cost and expense arising from or relating to your obtaining goods or services from a third party referred to in this website. Investment performance Unless otherwise stated to the contrary, no AMP group company guarantees any particular rate or return, the performance of any investment or the repayment of capital from any investment. Investment is subject to investment and other risks. Possible risks could include delays in repayment and loss of income or capital invested. Past performance is not a reliable indicator of future performance. Disclaimer and limitation of liability The website content has been prepared for general information purposes only from sources believed to be reliable and accurate. However, the website content is selective and may not be complete or accurate for your purposes. AMP Capital Investors makes no representation or warranty of any kind as to the completeness of, accuracy of or uninterrupted access to the website content or any part of it including, without limitation, any forecasts. Further, AMP Capital Investors is not under any obligation to update or correct any errors in the website content after the date of publication. You must not rely on any of the information contained in this website as errors or changes may occur in the processing, accessing and storage of the website content. To the maximum extent permitted by law, AMP Capital Investors will not be liable in any way for any loss or damage suffered by you through use or access to this website, or AMP Capital Investors' failure to provide this website. Our liability for negligence, breach of contract or contravention of any law as a result of our failure to provide this website or any part of it, or for any problems with this website, which cannot be lawfully excluded, is limited, at our option and to the maximum extent permitted by law, to resupplying this website or any part of it to you, or to paying for the resupply of this website or any part of it to you. General conditions These Terms and Conditions are governed by the law in force in the State of New South Wales, and the parties irrevocably submit to the non-exclusive jurisdiction of the courts of New South Wales and courts of appeal from them for determining any dispute concerning the Terms and Conditions. These Terms and Condition can be modified at any time by AMP Capital Investors and you agree to continue to be bound by these Terms and Conditions as modified. We will give you notice of these changes by publishing revised Terms and Conditions on this website - we will not separately notify you of these changes. If the whole or any part of a provision of these Terms and Conditions are void, unenforceable or illegal in a jurisdiction, it is severed for that jurisdiction. The remainder of the Terms and Conditions have full force and effect and the validity or enforceability of that provision in any other jurisdiction is not affected. This clause has no effect if the severance alters the basic nature of the Terms and Conditions or is contrary to public policy. You should be aware that the internet is not a completely reliable transmission medium. We shall not have any liability for any data transmission errors such as data loss or damage or alteration of any kind, including, but not limited to, any direct, indirect or consequential damage, arising out of the use of the services provided herein. Messages that you send to us by e-mail may not be secure. We recommend that you do not send any confidential information to us by e-mail. If you choose to send any confidential information to us via e-mail you do so at your own risk with the knowledge that a third party may intercept this information. Instructions sent by you via e-mail and to this website are processed exclusively at your risk. AMP Capital Investors may suspend or terminate the provision of this website at any time, without notice and with immediate effect. Copyright Except where necessary for viewing the information on the www.ampcapital.com website on your browser, or as permitted under the Australian Copyright Act 1968 or other applicable laws or these Terms and Conditions, no information on this website may be reproduced, adapted, uploaded to a third party, linked to, framed, performed in public, distributed or transmitted in any form by any process without the specific written consent of AMP Capital Investors. All information residing on this website is copyright to AMP Capital Investors Limited (or to an AMP group company). You may only use the information for your own personal use. You may not otherwise use, modify, copy or distribute the information (or any part of it) without the express written permission of AMP Capital Investors Limited. Trademarks Any trademarks appearing on this website are the trademarks of the relevant owners. You must not use any trademark that appears on this website without the written permission of the relevant owner.
Past performanceTo invest in the any of the relevant AMP Capital funds, investors will need to obtain the Fund's current offer document (either the Product Disclosure Statement, Information Memorandum or Issuing Document) from AMP Capital Investors. The offer document contains important information about investing in the Fund and it's important investors read the offer document before making any decision whether to acquire, or continue to hold, units in the Fund. Neither AMP Capital Investors, nor any other company in the AMP Group, guarantees the repayment of capital or the performance of any product or any particular rate of return referred to in this document. While every care has been taken in the preparation of this information, AMP Capital Investors makes no represetnation or warranty as to the accuracy or completeness of any statement in it including, without limitation, any forecasts. This document has been prepared for the purpose of providing general information, without taking account of any particular investor's objectives, financial situation or needs. An investor should, before making any investment decisions, consider the appropriateness of the information in this document, and seek professional advice, having regard to the investor's objectives, financial situation and needs.
AMP Privacy Policy StatementYour privacy is important to AMPYour privacy is important to us. This statement outlines AMP's policy on how we manage the personal information we hold about our customers, shareholders and others. It applies to all organisations in the AMP group of companies in Australia. It is AMP policy to respect the confidentiality of information and the privacy of individuals. AMP is bound by the National Privacy Principles contained in the Australian Privacy Act. AMP's Privacy Policy Statement will be reviewed from time to time to take account of new laws and technology, changes to our operations and practices and to make sure it remains appropriate to the changing environment. Any information we hold will be governed by the most current AMP Privacy Policy Statement. AMP's privacy policy is based on openness We are committed to being open about how we use personal information. Where our documents ask for personal information, we will generally state the purposes for its use and to whom it may be disclosed.
Why does AMP collect personal information? Our business is to understand and meet our customers' needs over their lifetime for a wide range of financial and other services. To do this effectively, we need to collect certain personal information. Our business units provide many financial products and services under the AMP brand. They include (but are not limited to):
AMP Limited also maintains records of its shareholders and keeps them informed of AMP's business activities (including AMP's range of products and services that are available from time to time). Collecting personal information also allows us to meet legal obligations we might have.
What kind of personal information do we ask for? Because of the nature of the products and services provided, government regulations and taxation laws, we ask for a range of personal information from our customers and shareholders. The type of personal information we may collect can include (but is not limited to) name, address, date of birth, contact details, income, assets and liabilities, account balances, tax and financial statements and employment details. We obtain most of the information directly from our customers through application or other forms, and from maintaining records of information provided in the course of ongoing financial planning advice or customer service. We may also obtain information from other sources. We may ask for other information voluntarily from time to time (for example, through market research, surveys or special offers) to enable us to improve our service or consider the wider needs of our customers or potential customers. Some of our insurance plans and other contracts also require us to collect sensitive information. For more details, see the section 'Sensitive information is subject to greater restrictions'. If you choose not to provide the information we need to fulfil your request for a specific product or service, we may not be able to provide you with the requested product or service. How do we use this information and who may we disclose it to? While we may send you marketing material from time to time that we think will be useful to you, we are conscious of the need to respect your privacy. Unless you are informed otherwise, the personal information we hold is used for establishing and managing your financial products or services, reviewing your ongoing needs, enhancing customer service and product options and giving you ongoing information or opportunities that we believe may be relevant to your financial needs and other circumstances. We use the personal information we collect about AMP Limited's shareholders to fulfil our legal obligations and to keep our shareholders informed of AMP's progress and the products and services that we provide to our customers. Depending on the product or service concerned and particular restrictions on sensitive information, this means that personal information may be disclosed to:
Generally, we require that organisations outside the AMP group of companies who handle or obtain personal information as service providers to AMP acknowledge the confidentiality of this information, undertake to respect any individual's right to privacy and comply with the National Privacy Principles and this policy.
Sensitive information is subject to greater restrictions Some personal information we hold is 'sensitive'. Sensitive information relates to a person's racial or ethnic origin, membership of political bodies, religions or trade unions, sexual preferences or activities, criminal record, state of health and medical history. The way we use tax file numbers and information received from a credit reporting agency about an individual is also restricted by law. Sensitive information is usually needed for applications for death, sickness and disability insurance and to manage claims on those products. It may also be relevant to credit and other applications. It is AMP policy that sensitive information will be used and disclosed only for the purposes for which it was provided, unless the customer agrees otherwise or the use or disclosure of this information is allowed by law. Documents asking for sensitive information will explain this. Management of personal information AMP trains its employees and financial planners who handle personal information to respect the confidentiality of customer information and the privacy of individuals. AMP regards breaches of your privacy very seriously and will impose appropriate penalties, including dismissal. AMP has appointed Privacy Officers to ensure that AMP's management of personal information is in accordance with this statement and the Privacy Act. How do we store personal information? Safeguarding the privacy of your information is important to us, whether you interact with us personally, by phone, mail, over the internet or other electronic medium. We hold personal information in a combination of secure computer storage facilities and paper-based files and other records, and take steps to protect the personal information we hold from misuse, loss, unauthorised access, modification or disclosure. We may need to maintain records for a significant period of time. However, when we consider information is no longer needed, we will remove any details that will identify you or we will securely destroy the records. How do we keep personal information accurate and up-to-date? AMP endeavours to ensure that the personal information it holds is accurate and up-to-date. We realise that this information changes frequently with changes of address and other personal circumstances. We can generally update your customer information over the telephone or via the AMP website.
You have the right to check what personal information about you is held by us Under the Australian Privacy Act, you have the right to obtain a copy of any personal information which AMP holds about you and to advise AMP of any perceived inaccuracy. The Act does set out some exceptions to this. To make a request, you will need to complete an application form verifying your identity and specifying what information you require. We will acknowledge your request within 14 days and respond promptly to it. We may charge a fee to cover the cost of verifying the application and locating, retrieving, reviewing and copying any material requested. If the information sought is extensive, we will advise the likely cost in advance and can help to refine your request if required. What if you have a complaint? If you consider that any action of AMP breaches this Privacy Policy Statement or the National Privacy Principles or otherwise doesn't respect your privacy, you can make a complaint. This will be acted upon promptly. To make a complaint, please telephone us on +61 2 9257 8444. If you are not satisfied with our response to your complaint, you can telephone the Australian Privacy Commissioner's hotline on 1300 363 992. Privacy: Web supplement This statement outlines some privacy issues specific to the www.ampcapital.com and www.ampcapital.com.au websites. Nielsen//NetRatings & Google Analytics This non-personal information is collected and aggregated by Nielsen//Netratings & Google Analytics and provided to us to assist in our analysis of our websites. You cannot be identified personally from this information and no personal information is stored about you. For further information about Nielsen//Netratings, go to the Nielsen//Netratings website. For further information about Google's privacy policy, go to the Google website. Please note: Nielsen//Netratings website measurement uses cookies which are provided by a Nielsen//Netratings website: "imrworldwide.com". DoubleClick Ad Management Prodocom Interactive tools The AMP Capital Investors website provides you with many interactive tools designed to help you make an informed choice with certain financial and other decisions. AMP Capital Investors may collect personal information you enter when using the interactive tools on our website.
What is a Cookie and How does AMP use cookies? Cookies are small pieces of text stored on your computer to help us determine the type of browser and settings you are using, where you have been on the website, when you return to the website, where you came from, and to ensure your information is secure. The purpose of this information is to provide you with a more relevant and effective experience on the AMP website, including presenting web pages according to your needs or preferences. We use cookies to give you access to certain pages of the website without having to log in each time you visit. AMP may also use independent external service providers to track the traffic and usage on the website. Cookies are frequently used on many websites on the Internet and you can choose if and how a cookie will be accepted by changing your preferences and options in your browser. You may not be able to access some parts of www.ampcapital.com.au if you choose to disable the cookie acceptance in your browser, particularly the secure parts of the website. We therefore recommend you enable cookie acceptance to benefit from all the services on the website. Technology improvements AMP Capital Investors are constantly striving to improve functionality on this site through technology changes. This may mean a change to the way in which personal information is collected or used. The impact of any technology changes which may affect your privacy, will be notified in this Supplement at the time of the change. Links to third party websites The AMP Capital Investors website has links to external third party websites that may benefit the user. External websites such as these should contain their own privacy statements and we recommend you review them when using their websites. Please note, however, that third party websites are not covered by AMP's privacy policy and these sites are not subject to AMP's privacy standards and procedures.
How to contact us: If you want to:
phone AMP on +61 2 9257 8444 |
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